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Policies

For our Privacy Policy and Cookie Policy, click here.

Shipping

We ship First Class and Priority Mail via the US Postal Service. These rates are calculated based on weight and distance. 


Processing time: Currently we ship twice a week - Mondays and Thursdays - from our home studio in Florida. 

**Please be sure your shipping address is correct before checking out. Seller is not responsible for items shipped to an incorrect address. If these items are returned to us, buyer is responsible for return shipping.

Refunds and Exchanges

Missing orders: While extremely rare, if a package ends up missing along it's travels to you, I am happy to send a replacement! If an item is marked as delivered, but did not arrive, unfortunately, we are cannot be responsible for this. Please make sure the address you provide is safe and secure!

 

All Items

All sales are final. I offer replacement prints for those lost in the mail or damaged upon arrival. I do not allow exchanging of prints once they have been shipped. Problem with your order? Please contact me via email with your order number at: krystal@krystalwhitten.com so I can help!


Purchase of any item in this shop does not transfer rights. Copyright of designs remains with the artist.